Frequently Asked Questions

How will vehicles be rectified?


The inflator inside the air bag assembly will be replaced by an Authorised Dealer depending on the make of the vehicle at no cost to the customer.

The inflator inside the air bag assembly will be replaced by an Authorised Dealer depending on the make of the vehicle at no cost to the customer.


How will customers that purchased a second-hand vehicle be notified of this Recall?


Manufacturers gather information from their own database and a national database from the Road Traffic Authorities around Australia. Second-hand vehicles are included in the notification process and the repairs are also completed free of charge for these owners.

Manufacturers gather information from their own database and a national database from the Road Traffic Authorities around Australia. Second-hand vehicles are included in the notification process and the repairs are also completed free of charge for these owners.


What is the brand of the air bag that is being fitted to my vehicle?


The brand of replacement component depends on the vehicle model. Some models are fitted with brand new replacement Takata components.

The brand of replacement component depends on the vehicle model. Some models are fitted with brand new replacement Takata components.


Should I visit my closest dealer now?


When the parts are ready, the dealer will contact you to arrange a suitable time for your local dealership to replace your airbag. It will be a staggered recall, so once your airbag is ready, they should be in touch.

When the parts are ready, the dealer will contact you to arrange a suitable time for your local dealership to replace your airbag. It will be a staggered recall, so once your airbag is ready, they should be in touch.


How will customers be notified if their vehicle is affected by an air bag recall?


Customers will be notified by the manufacturer.

Customers will be notified by the manufacturer.


How do I find out if my vehicle is affected?


If you’re concerned your vehicle has been affected, we recommend visiting Product Safety Australia.

If you’re concerned your vehicle has been affected, we recommend visiting Product Safety Australia.


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